Frequently asked questions

We understand that healthcare costs can be a concern for parents. Currently, our gut health test and nutritionist services are typically not covered by insurance. However, you may want to check with your insurance provider for any available reimbursements or flexible spending account options.

Our combined gut health test and nutritionist services are tailored to support the well-being of kids and teens aged 3-years-old to 18-years-old. We empower parents with valuable insights and personalized nutrition guidance, helping your child thrive at every stage of their development.

Typically, it takes 3-4 weeks to receive results after we've received your sample. Please be aware that this timeline is subject to the necessary processes, including sending the sample to the lab. We make every effort to ensure your results are delivered as promptly as possible.

In your "Receive Results and Start Plan" session, Eddie will help you define action steps customized to your child's specific needs. You can choose to tackle these steps on your own or opt for extra support. We offer a "Nutritionist Support Membership" at $149 p/mo, it is a 3-month commitment during which Eddie will create a personalized nutrition plan and meet with you monthly to assist with plan implementation and address any questions or concerns. Plus, as an added bonus in the membership, you'll have unlimited communication through in-app messaging for ongoing support between sessions. This way, you'll have continuous guidance and assistance whenever you need it. 📲🧒🌱

Preparing for the gut health test is simple. We recommend that your child follows their regular diet for a few days leading up to the test. If your child has taken antibiotics, we kindly request that you wait for a minimum of two weeks before proceeding with the test. The presence of antibiotics in the system can potentially impact the test results. Our team will provide you with clear instructions on sample collection, making the process easy and stress-free for both you and your child.

We understand that every child is unique. Our nutritionists specialize in crafting meal plans that cater to picky eaters, ensuring they receive the essential nutrients their growing bodies need.

Results vary based on each child's individual journey. Some parents notice positive changes in their child's energy, focus, and well-being within a few weeks, while others may take longer to experience the full benefits.

Our commitment doesn't end with the test results. As mentioned above, we offer regular consultations with our nutritionist to monitor progress, adjust the nutrition plan if needed, and ensure your child's health journey remains on track.

Yes, our nutritionists are experienced in creating personalized nutrition plans that accommodate dietary restrictions and food allergies. When you sign up for our services, be sure to inform us about any specific dietary needs, and we'll tailor the plan accordingly.

If the results indicate any potential concerns or imbalances in your child's gut health, please know that our team is available to assist you. Our nutritionist will collaborate with you to create a personalized nutrition plan to address these findings, offering guidance and recommendations to support your child's well-being. Additionally, we encourage you to consider consulting with your healthcare provider for further insights and advice on your child's health.

The gut health test and nutritionist services include comprehensive support. However, in some cases, additional supplements or specific dietary items may be recommended. These are not included in the initial cost but will be discussed with you, and you'll have the option to incorporate them into your child's nutrition plan as needed. We always aim for transparency in pricing and recommendations to ensure you have full control over your child's health journey.